Category AI News

Teslas bot non-disclosure and why humanoid robots are taking off “Dignitary harm is more intuitive, but harder to quantify in dollars and cents,” Rose says, for nonfamous people who don’t fall under commercial or democratic harms, the way celebrities or…

Move From Customer Experience to Customer Excellence Common challenges include when a customer service representative lacks the knowledge to fix a problem, or when they have trouble communicating a solution effectively. That can exacerbate a situation in which a customer…

How gen AI is ‘raising the floor’ for explainability and access in financial services This is shifting the paradigm in FS from a reactive service to one that is truly intuitive and responsive. It now handles two-thirds of customer service…

How to Use Retail Bots for Sales and Customer Service The most important is that doing so can significantly enhance your customer service operations and your visitors’ experiences. While small businesses wait for next-gen AI to be more accessible so…